Item code : 417876052 COPY URL

Cat Scratching Board Scratch Pole Mat Pets House Cats Bed Condo Toy Gift Idea


Customer who recommended this item
36 (Based on 38 reviews)
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 90%/100%

Notice

Subject From Date
Return & Exchange Policy Seller 2016-04-14
Collection & Delivery Timeline Seller 2012-10-18
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (10)

Customer Photo Review board

Highly Recommend Received in good

Fast delivery. Small size . Not so big .

Design Option:Type A Blue | FREE GIFT:Catnip

+ Add this option
May 23, 2018
jay*******
May 18, 2018
jrd*******
Mar 13, 2018
pha*******

Highly Recommend Have received. Thank you.

Have received. Thank you.

Design Option:Type B(+S$2.90) | FREE GIFT:Catnip

+ Add this option
Feb 25, 2018
Mei*******

Highly Recommend Nice

Fast delivery! Item received in good condition!! Sure my cats will like it!

Design Option:Type C(+S$2.90) | FREE GIFT:Catnip

+ Add this option
Aug 23, 2017
ana*******

Customer Review (38)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 23, 2018 jay*******
Highly Recommend May 23, 2018 hal*******
netural May 18, 2018 jrd*******
Highly Recommend Apr 18, 2018 non*******
Highly Recommend Apr 07, 2018 meh*******
Highly Recommend Mar 13, 2018 pha*******
Highly Recommend Mar 12, 2018 kim*******
Highly Recommend Feb 25, 2018 Mei*******
Highly Recommend Feb 13, 2018 sng*******
Highly Recommend Jan 05, 2018 wen*******
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Collection & Delivery Timeline Seller
FAQ Why buy from us? There are 3 reasons: Seller

1. We have a local Warehouse of 2800 s.q. in Singapore. We can provide tailored service catered to your needs via email, SMS, phone call and even face to face at our sales counter. 2. We do take FULL responsibility on all products we sell. Unlike normal online sellers, we can't afford to commit fraud or just disappear whenever there is a big problem. (Sometimes you just have NO WAY to find them!) 3. We have been selling on qoo10 since 2011 with Thousands of Genuine Positive Reviews across a wide range of products for years. We do read and follow up all the reviews and seek for improvement to meet you 100% Satisfaction. For any item not in good condition, you can always contact us for a replacement.

FAQ Where is your Warehouse? How to do "Stock Pickup". Seller

"Ology Warehouse" is located @ 1092 Lower Delta Road #07-04 (S) 169203 Open Mon-Sat 11am-7pm. For Warehouse Pickup or delivery related issue, pls SMS 8425-6347 or email ology.deal@gmail.com. It's a must to present your Qoo10 e-Ticket for pickup. Please refer to the e-ticket for the exact pickup location.

30172123 Inquiry related cancel and refund from sie**** sie******* 2017-12-29 Answered
  Placed order on 21 Dec till now haven recd it. Pls cancel my order and make refund.
 

[Re] Inquiry related cancel and refund from sie****
Hi, upon checking, you have chosen store pickup at our warehouse. Collection is at Ology Warehouse @ 1092 Lower Delta Road #07-04 (S) 169203 Mon-Sat 11am-7pm (SMS 8425 6347 to Make Appointment) with your eticket within 30 days.There was no shipping charge incurred. You can also verify this information on your order history. Alternatively you can also top up for delivery. Please let us know. Thanks.

 

[Re] Inquiry related cancel and refund from sie****
Pls arrange delivery.

 

[Re] Inquiry related cancel and refund from sie****
You can transfer the payment $4 to our POSB Saving Account: 120-90561-9 and inform us the transaction reference number Or attached image of the transaction and your delivery info (Name, Address, Contact) please send your Eticket code as we need to redeem you voucher. and to proceed with delivery

Thanks very much.

 

[Re] Inquiry related cancel and refund from sie****
I wish to cancel the item instead as I find the price of the item high after adding the delivery charge. Appreciate if u could advise on the refund.

 

[Re] Inquiry related cancel and refund from sie****
Hi in that case as you havent pick up you order you may cancel it on your side thanks

28789219 Inquiry for the item from Jas**** Jas******* 2017-10-05 Answered
  Hi, did i opt for self pick up or delivery? Bcs ive not received it.
 

[Re] Inquiry for the item from Jas****
Hi can u check if i opt for store pick up or postage because i forget

 

[Re] Inquiry for the item from Jas****
Hi, upon checking, you have chosen store pickup at our warehouse. Collection is at Ology Warehouse @ 1092 Lower Delta Road #07-04 (S) 169203 Mon-Sat 11am-7pm (SMS 8425 6347 to Make Appointment) with your eticket within 30 days.There was no shipping charge incurred. You can also verify this information on your order history. Alternatively you can also top up for delivery. Please let us know. Thanks.

20820780 Delivery soo******* 2016-01-26 Answered
  Hi, I ordered cat tower from you today.
And I would like to order this cat comfort bed also.
Could I receive two items together without delivery charge? I already settle the payment for cat tower.
Thanks.
 

[Re] Delivery
Hi Customer, you mean you wanna purchase the spiral cat? and send all together of your cat condo house? if so yes you can just purchase the item under store pick up, and send us the eticket code once the payment was sucessfuly done. so we can send over your item together via delivery do let us know thanks

14270893 item muh******* 2014-08-18 Answered
  Do the shop also sell the item..whats the price if we buy from the shop? Its for cats, its thebnetting issit easybto be tear..
 

[Re] item
Hi, we are selling at our retail shop as well. You can show the staff the webpage to enjoy qoo10 price. The material is good for cat. Our cat enjoy it very much!

Policy & Notice