SwaddleMe Baby Separated Bed Baby Cot Sleeper Sleep By Your Side for Newborn
5 items sold
Item code : 491120457 COPY URL

SwaddleMe Baby Separated Bed Baby Cot Sleeper Sleep By Your Side for Newborn


Customer who recommended this item
94 (Based on 98 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject From Date
Return & Exchange Policy Seller 2016-04-14
Collection & Delivery Timeline Seller 2012-10-18
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (32)

Customer Photo Review board
Aug 24, 2018
ngy*******

Highly Recommend Shoik & Cool & Good Buy! Will Buy Again!

Shoik & Cool & Good Buy! Will Buy Again!

Type:Baby Sleeper | Gift Wrapping:No

Jul 04, 2018
add*******
Apr 26, 2018
bea*******

Highly Recommend Item looks good and sturdy

Feels sturdy. Yet to try. Hopefully baby will like it!

Type:Baby Sleeper | Gift Wrapping:No

Apr 10, 2018
scx*******
Apr 07, 2018
beo*******

Customer Review (98)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 13, 2018 Jug*******
Recommend Aug 25, 2018 ada*******
Highly Recommend Jul 04, 2018 add*******
Highly Recommend May 05, 2018 wei*******
Highly Recommend Apr 26, 2018 bea*******
Highly Recommend Apr 17, 2018 eme*******
Recommend Apr 13, 2018 una*******
Highly Recommend Apr 10, 2018 scx*******
Recommend Apr 07, 2018 beo*******
Highly Recommend Apr 06, 2018 soh*******
Item Q&A(7)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Collection & Delivery Timeline Seller
FAQ Why buy from us? There are 3 reasons: Seller

1. We have a local Warehouse of 2800 s.q. in Singapore. We can provide tailored service catered to your needs via email, SMS, phone call and even face to face at our sales counter. 2. We do take FULL responsibility on all products we sell. Unlike normal online sellers, we can't afford to commit fraud or just disappear whenever there is a big problem. (Sometimes you just have NO WAY to find them!) 3. We have been selling on qoo10 since 2011 with Thousands of Genuine Positive Reviews across a wide range of products for years. We do read and follow up all the reviews and seek for improvement to meet you 100% Satisfaction. For any item not in good condition, you can always contact us for a replacement.

FAQ Where is your Warehouse? How to do "Stock Pickup". Seller

"Ology Warehouse" is located @ 1092 Lower Delta Road #07-04 (S) 169203 Open Mon-Sat 11am-7pm. For Warehouse Pickup or delivery related issue, pls SMS 8425-6347 or email ology.deal@gmail.com. It's a must to present your Qoo10 e-Ticket for pickup. Please refer to the e-ticket for the exact pickup location.

32966358 Inquiry for the item from Jug**** Jug******* 2018-09-14 Answered
  Hi. I ordered Baby cot(details as above) but i received a set of table & chairs. I left u a msg yest but no reply receive yt. And at e point of time when delivery happen, i was not at home and that is why i only manage to get back to u later after i have seen the item. I needed my order asap as im going for a trip tmrw mng. PLS GET BCK TO ME. Thank u
 

[Re] Inquiry for the item from Jug****
Hi, we're so sorry about this issue. May we have you to come over to our warehouse for the exchange? We may reimburse you the delivery fee.

 

[Re] Inquiry for the item from Jug****
Hi. I gt a newborn with me & shes unwell. Can i req for a delivery instead?

 

[Re] Inquiry for the item from Jug****
HI, im afraid qxpress doesn't do pick up as they only do delivery. May we have you to get someone to do it on your behalf? We're really sorry about the inconvenience caused.

 

[Re] Inquiry for the item from Jug****
But its totally not my fault. E delivery man left at my doorstep as am bringing my newborn for her chck up. As much as i can b understanding, i do hope too that u can take matter on case by case basis.

 

[Re] Inquiry for the item from Jug****
Im not in e situation to go there but i can try to go down personally by grab. Can u pick up e fare charges? Or gt sumone pls to pick up and delivery to me by today. Its really unfair for me

 

[Re] Inquiry for the item from Jug****
HI, as you mention you needed urgently, that is why we asked if you kindly come down to the exchange or get someone on your behalf & we may reimburse you the delivery fee of $4. & even so we could get a another company for the delivery. it will not reach by tomorrow as well. As we apologies for the inconvenience caused, the only way is to be exchange today over at the warehouse.

 

[Re] Inquiry for the item from Jug****
Since then, can u arrange then for a company to pick up & re-deliver to me on e correct purchase. When will e deliver being done? Do update me on it. Thank u

 

[Re] Inquiry for the item from Jug****
Hi. Any confirmation details yet for e delivery? Thank u

 

[Re] Inquiry for the item from Jug****
Hi. Mng. Just to let u know that i’ve yet to get any confirmation on my delivery on e wrong item that u sent. Thank you

 

[Re] Inquiry for the item from Jug****
Hi in this case. we can send a replacement item to you. but we have to arrange first a pick up item via ninja van. once they have take the item from your side we will send out the replacement item via Qxpress delivery. please do confirm is this arrangement is ok to you. so we can send the waybill of ninjavan. (print and paste to the wrong item). thanks

 

[Re] Inquiry for the item from Jug****
Yes pls, im fine with it. Just help me to update on when will the ninja be at my place for the collection. Thank u

 

[Re] Inquiry for the item from Jug****
Please print this waybill and paste to your item. schedule pick up tomorrow. they should contact you before taking the item. we will send out the correct item in 2-4 working days via Qxpress. Thanks so much and apologies for the inconvenience caused.

 

[Re] Inquiry for the item from Jug****
Noted with thanks

 

[Re] Inquiry for the item from Jug****
do help us withdrew the claim of the status in order for us to redeliver the item via Qxpress as your detail infos for delivery are in there. thanks

 

[Re] Inquiry for the item from Jug****
Hi. Can u direct me on how to do it. Thank u

 

[Re] Inquiry for the item from Jug****
Its on you Qoo10 backend on cancel/refund find the item and just cancel the process you have send to Qoo10. if still not sure just let us know.

 

[Re] Inquiry for the item from Jug****
Hi, i cnt seem to cancel the process on cancel/refund cosi see the status is exchange procesing.pls advice me.thanks

 

[Re] Inquiry for the item from Jug****
is there a button that you accept the item already? or the change item? or what are the buttons?

31422759 Inquiry for the item from wei**** wei******* 2018-04-11 Answered
  Hi Seller check with u product is from which country
 

[Re] Inquiry for the item from wei****
Hi item is made from china thanks.

30093208 Inquiry for the item from Kar**** Kar******* 2017-12-23 Answered
  Hi,

Do you sell mattress sheet for the baby sleeper?
 

[Re] Inquiry for the item from Kar****
Hi we dont sell the mattress sheet for baby sleeper thanks

30092274 Inquiry for the item from Kar**** Kar******* 2017-12-23 Answered
  Hi, do you sell bassinet fitted sheet for this?
 

[Re] Inquiry for the item from Kar****
Hi sorry but we dont sell bassinet

28712351 Mattress mec******* 2017-09-28 Answered
  Hi. Do you sell extra mattresses for this bassinet? I already bought but I feel the mattress that comes with it it´s not very suitable for a baby. Is it possible to buy a mattress with the same dimensions of the bassinet?
 

[Re] Mattress
What I mean is that I have the bassinet but I need a mattress that fits in it. Let me know thanks.

 

[Re] Mattress
Hi Customer apologies but we dont sell any mattress for this size of the baby sleeper. Thanks

25914696 [Shipping] Related Inquiries kak******* 2017-02-26 Answered
  Helo, comment says stock coming on 25 Feb. Can let me know when is the delivery? Thanks.
 

[Re] [Shipping] Related Inquiries
Hi Customer, Upon checking to your option details stock coming in 25 Feb. we apologies that we encountered shipping delay due of singapore customs inspection. it may reach in our warehouse soon. we will send out your goods once our stocks is arrive. we sincerly apologies for this delay as we also dont have the control of singapore custom's inspections. delivery may take 2-3 working days from the
pick up date. Thanks very much for your kind understanding.

25323688 [About Item] Related Inquiries gom******* 2017-01-08 Answered
  Hi I can't seem to be able to use the $10 off coupons or $5 off shop coupons when buying 2 pcs
 

[Re] [About Item] Related Inquiries
Hi were afraid about to say that we are not sure about that as we are not handling the Qoo10 vouchers. for any inquiries of this we suggest you to contact the Qoo10. email: help@qoo10.sg


Thanks

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